Buyer Protection

We value our customers and we strive to make this site a safe place for all to trade with peace and worry free.

We provide buyer protection for all buyers.

We will not release your money to the seller until

  • you receive your item
  • you are satisfied your item is as the seller described it.

It’s is vital for all buyers to read descriptions carefully and fully as not doing so will affect your protection if the seller mentioned something but because you did not read the description you missed an important point that would ruin your buying experience.
If the seller mention something wrong with the product but you did not read description your claim will be invalid.

Please Note:

If you do not send your item through tracking you may not be covered by buyer protection if your item does not arrive, as there will be no way to prove you did not receive the item. 

For more info email admin@eopshops.nz